Sales Conditions

This general sales conditions apply without limitation and restriction to all sales, products offered to consumers by Les Bains de Manon on the web site www.lesbainsdemanon.com.

They are automatically accessible by the buyer when registering the order. Accordingly, the fact that the customer order on the website www.lesbainsdemanon.com implies his or her full acceptance of these general sales conditions without restrictions.

They can be printed and kept by the customer.

Society Identity

SAS SDBDM
Commercial name : Les Bains de Manon
Adress : Le Grand Chemin
Postal Code : 04300
Town : Mane
Country : France
Siren : 790 430 581 RCS Manosque

ORDERS

To be able to serve you better, les Bain de Manon give you the choice of the way to place your order.

By phone +33 (0)4 92 79 47 71 - Monday to friday from 9 am to 6 pm.

On the web site www.lesbainsdemanon.com

When you confirm your order by clicking « confirm », you accept your order and the entirety of these General sales Conditions without restriction. Your order is then processed so that you can receive your parcel. 
Upon registration of your order, a detailed receipt is send to the email address you have previously registered.

In case of mistake of email address or non reception of the email order confirmation, the liability of the company SAS SDBDM - Les Bains de Manon cannot be committed. 

You can print your confirmation order.

We reserve the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.

PRICE

Our product prices are listed in euros all taxes included, excluding delivery costs. The delivery cost is charged extra and indicated at the moment of the final confirmation of the order (see general sales conditions).

The amount of your order is calculated all taxes included. The tax applied corresponds to the value added tax of the day of the order.

SAS SDBDM - Les Bains de Manon reserve the right to change prices at any time but the products are invoiced on the basis of the rates applied at the time of the booking confirmations.

The products remain the property of SAS SDBDM - Les Bain de Manon until full payment of the order.

AVAILABILITY

SAS SDBDM - Les Bains de Manon can’t be held liable for the inexecution of the contract in case of stock shortage or unavailability of products.

If in spite of our vigilance, the items are unavailable, we will notify it to you by e-mail or telephone as soon as possible. In case we can’t provide an article with an equivalent price and quality that can suits you, you can cancel your order.

PAIEMENT

The payment of your purchases on the website is exclusively done in Euros and can be made by credit card with Paypal or by check (checks in euros of a bank domiciled in France).

Payment by credit card:

- Payplug 
Accepted credit cards are as follow: CB - Visa - Mastercard

- Paypal 
Accepted credit cards are as follow: CB - Visa - Maestro - Mastercard - Discover - Américan Express - Carte Aurore - Cofinoga or Privilège - 4 étoiles.

Payment by check  (checks in euros of a bank domiciled in France) is to be denominated in the order of the Company : SAS SDBDM - Les Bains de Manon 

sent with the order form to the following address :
SAS SDBDM - Les Bains de Manon
Le Grand Chemin
04300 Mane
France

The check will be cashed upon receipt and delivery times apply from the receipt of the check.

EXCHANGE OR REFUND

For an exchange or a refund you have 14 days delay from the order reception to return products undamaged in their original packaging with an explanatory letter. The return costs are yours.

DELIVERY

Our products are departing from Mane 04300 France and prices calculated accordingly.

SHIPPING TO METROPOLITANE FRANCE 
Delivery charges apply for one delivery.

*These deadlines correspond to a delivery with all articles in stock, the payment being received by Les Bains de Manon.

 PARCEL DELIVERED BY THE POST OFFICE 
The indicative delay of the post office is of 48 hours after the deposit of the parcel by Les Bains de Manon in the post.

 Colissimo France without signature : 
• For an order lower than 65 € TTC, the contribution to the postal coast is 9 € TTC. 
• For an order equal or superior to  60 € TTC, the contribution to the postal coast is 5.50 € TTC. 

The package is delivered directly in the mailbox at the delivery address.

In cases the mailbox is too small, the parcel is delivered either to the addressee of the order or to any other person present at the address who accept the delivery (or to a neighbor, a guardian or caretaker). It will depend on the postman initiative. In this case, the contact details of this person are indicated on a notice placed in the mail box.

When the parcel cannot be delivered as above (absence of addressee…), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice indicates the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

Colissimo France Recommanded handed with signature : 
• For an order lower than 65 € TTC, the contribution to the postal coast is 11.50 € TTC. 
• For an order equal or superior to 65 € TTC, the contribution to the postal coast is 8 € TTC. 

The package is hand delivered against signature by the postman to the addressee, or to a person living with him or her, or to a person specifically authorized. The scanned signature is the proof of the delivery. When the parcel cannot be delivered as above (absence of the addressee...), a notice of proceeding is placed by the postman in the mailbox of the addressee. This notice will indicate the address of the nearest post office where the customer can collect his parcel in a delay of 14 days.

In case of contestation about the delivery itself, the computer system of the post office will prevail unless proved otherwise by the customer.

PARCEL DELIVERED MONDIAL RELAY 
The indicative delay of Mondial Relay is of 72 hours after the deposit of the parcel by Les Bains de Manon to Mondail Relay.

• For an order lower than 65 € TTC, the contribution to the postal coast is 7 € TTC. 
• For an order equal or superior to  65 € TTC, the contribution to the postal coast is 3.50 € TTC. 

The package is delivered to the shop selected by the customer in the proposed list at the end of the order. 
As soon as the parcel arrives in the Point Relais, the customer receives a mail of Mondial Relay. 
The parcel will be delivered to the customer with his or her signature and an identity card. The customer has 14 calendar days to collect the parcel.

No contestation about the delivery itself is possible if the parcel appears as delivered on Mondial relay register unless the customer provides the proof of the contrary.

DELIVERY TO THE FOLLOWING COUNTRIES : GERMANY, GREAT BRITAIN, BELGIUM, SPAIN, ITALY, LUXEMBOURG, NETHERLANDS AND SWITZERLAND. 
Delivery charges apply for one delivery. 

*These deadlines correspond to a delivery with all articles in stock, the payment being received by Les Bains de Manon.

• For an order lower than 75 € TTC, the contribution to the postal coast is 16 € TTC. 
• For an order superior to 75 € TTC , the contribution to the postal coast is 12.50€ TTC. 

Conditions applied to all destinations;

We cannot be considered responsible for a failure to deliver beyond our control (absence of addressee, error in the address, etc.). We advise you to check the accuracy of the delivery address. Any inaccuracy may result in significant delays and additional costs.

If the addressee doesn’t take the parcel before the indicated delay of the post or Mondial Relay, the parcel will return to our society and the delivery cost will be charged. The order will be reimbursed or sent again. The delivery cost of the second sending will be charged to the customer.

In case you communicated a wrong delivery address, the cost of a new sending would be charged to you.

Any delay due to case of absolute necessity (strikes, bad weather…) will not imply the responsibility of the society SAS SDBDM - Les Bains de Manon.

In case of damage 
You notice your package is not intact:

-  You refuse the delivery and notify the refusal on delivery document. This procedure is compulsory to have your order reimbursed or exchanged. 
In this case, send a letter or send an email to info@lesbainsdemanon.com 
or 
-  you verify your parcel in the shop or with the post man to be sure that no products are damaged.

RESPONSABILITY

Products follow the French legislation.

The SAS SDBDM - Les Bains de Manon cannot be considered responsible in case of stock shortage or of unavailability of products, major force, disturbance or total or partial strike, particularly of the postal services, ways of transport and/or communication and assume no responsibility for any web site interruption, bugs occurring, for all damages resulting of a fraudulent intrusion of a third person who might cause a change of the available informations on the web site and more generally any direct or indirect damage whatever the cause, origin, nature or consequences including without limitation lost of profits, operations, customers, data or other intangible looses. 

PERSONAL DATA CONFIDENTIALITY AND PROTECTION

The SAS SDBDM – Les Bains de Manon conform to all the applicable legal requirements regarding respect of private life, particularly as regards to obligations established by the law of the 6th January 1978 relative to data processing, files and freedoms.

The customer has a right of access, of rectification and of opposition on all its personal informations.

To guarante the progress of the delivery of your order, the SAS SDBDM – Les Bains de Manon proceed to a registration of personal data:

• Your name, firstname, telephone, postal address

• Your email address to send you a confirmation receipt of your order, to inform you about a possible unavailability of a product and also to be inform you about novelties, promotions (except opposition from you).

If you don’t wish to receive these informations, you just have to write us by email at the following address: info@lesbainsdemanon.com or by letter send to “SAS SDBDM – Les Bains de Manon – Le Grand Chemin – 04300 Mane – France’ mentioning your name, firstname, email and complete address.

MODIFICATION OF THIS GENERAL SALES CONDITIONS

SAS SDBDM - Les Bains de Manon reserve the right to modify the contents or the characteristics of these General sales Conditions at any time. Each order implies the acceptance of the general sales conditions in their current version.

The new general sales conditions will be applicable only to the sales made after the modification.

LITIGATION

The sales contract is governed by the french law. All disputes relating to the interpretation or the non performance of this contract will be the competence of the commercial court of Manosque (04 France). Only the court has jurisdiction to resolve any dispute.